90 Day Risk Free Guarantee / 30 Day Price Matching
Pool Cue Guru’s No Risk 90-Day Money Back Guarantee.
You want to play with a new pool cue. I want to make sure that you are happy. That’s why Pool Cue Guru gives you 90 days to play with your new cue. Take your time to experience the differences in quality and feel that you will find with our top name brand makers like Lucasi Hybrid, Predator, McDermott or Players. Play pool, relax, share with friends, and play more pool. Don’t rush falling in love with your new pool cue. Even though it will be hard not to go GAGA over your new purchase as soon as you take it out of the box. You’ve got plenty of time because Pool Cue Guru stands behind everything that we sell for 90 days!
That’s right. Everything we stock has a 90 day-no risk- money back guarantee! If it is not the best thing since sliced bread, just ship it back, and Pool Cue Guru will refund your credit card the full amount minus any shipping charges. If you are returning an item that was shipped Free or came Free with purchase, like a cue case, we will deduct those charges from your refund. Of course, if you ship back the Free item, then we will only deduct the shipping charges.
It’s that easy!
Please read the legal mumbo jumbo below:
Email Renee@poolcueguru.com or call 877-283-6253 for the return shipping address.
Please return your items in the same packaging that they arrived in because they were designed to protect the items during shipping. Also, insure your package when shipping in case the carrier loses your return.
We will refund your credit card within 3 to 5 days of receiving the items.
If the items have been damaged due to abuse or neglect we will not be able to issue a refund. So don’t send us that pool stick that you smacked over your ex- lover’s head. Likewise, if your dog ate half of the cue case, we cannot issue a refund for that either. Basically, common sense, but we have seen returns like that before and our lawyer told us that we must tell you about these types of scenarios.
If you are returning an item due to a manufacturer’s defect, please email us your original receipt and we will replace or repair that item as soon as possible upon return of the item. We will call you with the return shipping address. You will be responsible for the return shipping charges to the manufacturer.
That’s it. Super Easy.
Pool Cue Guru's 30-Day Price Matching
At PoolCueGuru, we know the value of your hard earned dollar, and nothing is worse than paying too much. I want you to shop with confidence that you are always getting the lowest possible price. That is why PoolCueGuru has an exclusive 30 Day Price Match Guarantee.
If you see a lower price for the same product on a different web site, I will gladly match* that price before you order or even after you have already received your PoolCueGuru purchase. I will match a lower price for up to 30 days after your order date. You are always guaranteed to receive the lowest price possible! We will happily refund the difference to you quickly.
Just email renee@poolcueguru.com with your name, order date, and the URL address of the lower price. Or you can call 877-283-6253.
Below is the legal mumbo jumbo required by my lawyer:
*Our price guarantee policy applies only to advertised prices in current catalogs, advertisements or internet stores that are authorized distributors of the product(s). The product(s) cannot be clearance, factory refurbished, open box, seconds, Ebay or other auction sites, Ebay stores or display unit(s) and has to be immediately available. The price cannot be an error or be based on membership to a discount club store. Discount coupons cannot be applied to price-matched items. We reserve the right not to match a price when it is not a sound business.
You want to play with a new pool cue. I want to make sure that you are happy. That’s why Pool Cue Guru gives you 90 days to play with your new cue. Take your time to experience the differences in quality and feel that you will find with our top name brand makers like Lucasi Hybrid, Predator, McDermott or Players. Play pool, relax, share with friends, and play more pool. Don’t rush falling in love with your new pool cue. Even though it will be hard not to go GAGA over your new purchase as soon as you take it out of the box. You’ve got plenty of time because Pool Cue Guru stands behind everything that we sell for 90 days!
That’s right. Everything we stock has a 90 day-no risk- money back guarantee! If it is not the best thing since sliced bread, just ship it back, and Pool Cue Guru will refund your credit card the full amount minus any shipping charges. If you are returning an item that was shipped Free or came Free with purchase, like a cue case, we will deduct those charges from your refund. Of course, if you ship back the Free item, then we will only deduct the shipping charges.
It’s that easy!
Please read the legal mumbo jumbo below:
Email Renee@poolcueguru.com or call 877-283-6253 for the return shipping address.
Please return your items in the same packaging that they arrived in because they were designed to protect the items during shipping. Also, insure your package when shipping in case the carrier loses your return.
We will refund your credit card within 3 to 5 days of receiving the items.
If the items have been damaged due to abuse or neglect we will not be able to issue a refund. So don’t send us that pool stick that you smacked over your ex- lover’s head. Likewise, if your dog ate half of the cue case, we cannot issue a refund for that either. Basically, common sense, but we have seen returns like that before and our lawyer told us that we must tell you about these types of scenarios.
If you are returning an item due to a manufacturer’s defect, please email us your original receipt and we will replace or repair that item as soon as possible upon return of the item. We will call you with the return shipping address. You will be responsible for the return shipping charges to the manufacturer.
That’s it. Super Easy.
Pool Cue Guru's 30-Day Price Matching
At PoolCueGuru, we know the value of your hard earned dollar, and nothing is worse than paying too much. I want you to shop with confidence that you are always getting the lowest possible price. That is why PoolCueGuru has an exclusive 30 Day Price Match Guarantee.
If you see a lower price for the same product on a different web site, I will gladly match* that price before you order or even after you have already received your PoolCueGuru purchase. I will match a lower price for up to 30 days after your order date. You are always guaranteed to receive the lowest price possible! We will happily refund the difference to you quickly.
Just email renee@poolcueguru.com with your name, order date, and the URL address of the lower price. Or you can call 877-283-6253.
Below is the legal mumbo jumbo required by my lawyer:
*Our price guarantee policy applies only to advertised prices in current catalogs, advertisements or internet stores that are authorized distributors of the product(s). The product(s) cannot be clearance, factory refurbished, open box, seconds, Ebay or other auction sites, Ebay stores or display unit(s) and has to be immediately available. The price cannot be an error or be based on membership to a discount club store. Discount coupons cannot be applied to price-matched items. We reserve the right not to match a price when it is not a sound business.
